Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Once processed, estimated delivery times are:
- Standard International: 7–20 business days
- Some remote regions may take up to 30 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order details.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Customs, Duties & Taxes SIRPUMA THE LAB is not responsible for any customs fees, import duties, or taxes applied by your country's customs authority. These charges are the responsibility of the customer.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at piumaushitha@gmail.com and we'll do our best to resolve the issue.
Contact Us For any shipping-related questions, reach out to us at piumaushitha@gmail.com